मेहमान
The AI operating system for Indian staysमेहमान

Reply to every guest onWhatsAppfrom one inbox.

Every channel your guests use, gathered into one inbox and answered in their own language.

मेहमान also fills your calendar on every OTA, keeps you GST and FRRO compliant, and collects payments. On autopilot.

Built for India's villas, homestays, serviced apartments and the operators running many of them, from Goa and Lonavala to Bengaluru and the Himalayas.

Form C filed automatically
₹15,000 advance, paid via UPI
In sync, both ways

Real time across every channel that matters in India.

MakeMyTripMakeMyTrip
GoibiboGoibibo
AirbnbAirbnb
Booking.comBooking.com
ExpediaExpedia
MakeMyTripMakeMyTrip
GoibiboGoibibo
AirbnbAirbnb
Booking.comBooking.com
ExpediaExpedia
Why operators switch

The software that exists was built for hotels, or built abroad. मेहमान is built for you.

01

Omnichannel, WhatsApp first

One inbox for WhatsApp, Instagram, email, SMS, voice and every OTA message, with a single guest profile across all of it.

02

Stay legal, automatically

Form C and FRRO filed for foreign guests within 24 hours, every time. GST correct invoices, threshold tracking and state registration.

03

AI that acts, not just suggests

Agents handle the routine, like replies, quotes, payment chasing and reviews, while you handle the exceptions.

01 / Omnichannel inbox

Every conversation. One inbox. One AI.

Stop juggling six OTA extranets, three phones and a WhatsApp that never sleeps. मेहमान unifies it all and replies in your guest's language and your brand voice.

  • One profile per guest across WhatsApp, Instagram, email, SMS, voice and OTA inboxes, so you never lose a thread.
  • AI replies 24/7 with auto translation, sentiment detection and an instant first response.
  • Smart routing and team assignment, saved replies and templates that respect WhatsApp's 24 hour window.
  • The AI escalates the tricky things like refunds and complaints to your team.
Unified inbox5 channels live
Priya, WhatsApp
Goa villa, replied in Hindi
Auto replied
@wanderlust_rao, Instagram
Comment turned into a DM
Lead captured
Corporate offsite, email
12 room enquiry
Sent to team
Voice call, +91 ·····
Transcribed to a CRM note
Logged
Airbnb message
Check in directions
Auto replied
02 / Distribution

Fill every calendar. Never double book.

Real time sync, both ways, across India's OTAs and the global ones. When a room sells anywhere, it is blocked everywhere, instantly.

  • Zero double bookings, with instant availability blocking across every connected channel.
  • Channel specific pricing, markups and content tuned for each OTA.
  • Listing descriptions written by AI per channel and language, with quality scoring to rank higher and convert more.
  • Add new channels in a few clicks, an India first grid alongside Airbnb, Vrbo, Booking.com and Expedia.
Villa Aamod, FebruarySynced, 6 OTAs
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Feb 14 to 16 sold on MakeMyTrip, blocked everywhere in 0.4s
मेहमान
The India moat, done for you

Compliance that runs itself, so a missed filing never costs you a property.

Form C, FRRO, GST and DPDP. The paperwork that keeps Indian operators up at night, handled automatically with a full audit trail and your one click confirmation.

Form C and FRRO auto filing

Foreign guest registration prepared and filed inside the 24 hour window, every booking, every time. No more midnight portal logins.

Target, 100% filed within 24h

GST correct invoicing

GST correct invoices and electronic invoicing, with threshold tracking so you know the moment registration or a slab change applies.

Electronic invoicing and alerts

State registration and renewals

State tourism registration tracked, with document expiry reminders before they lapse, across every property and every state you operate in.

Expiry reminders, per state

DPDP compliant by design

Consent capture and compliant handling for every stored conversation and guest record. Privacy built into the data layer, not bolted on.

Consent and audit trail
03 / Payments, made for India

UPI, advances, split bills. Collected for you.

Indian guests do not pay like Western ones. Partial advances, group splits, balance on arrival. मेहमान speaks all of it natively.

  • Partial and advance payments with automated balance collection, chased over WhatsApp so you do not have to.
  • UPI, cards, netbanking and wallets via Razorpay, PayU or Cashfree, plus international cards.
  • Milestone schedules, EMI and split payments built for group villa trips.
  • One tap payment links over WhatsApp, plus security deposit holds, refunds and cancellation automation.
Booking AAM 2291, ₹54,000Auto collected
Advance, ₹15,000
UPI link sent over WhatsApp
Paid in 2 minutes
Balance, ₹39,000
Auto reminder scheduled, 2 days before arrival
Scheduled
Security deposit
Held on card, released on checkout
Automatic
04 / Revenue and upsells

Price for Diwali, not for Tuesday.

Pricing that knows your festivals, long weekends and local events, plus an upsell engine that sells the extras while the guest is still excited.

  • Pricing aware of festivals and events to make the most of every night that matters.
  • Rate plans, seasonal rules, coupons and promotions. Set once, run themselves.
  • Upsell engine for early check in, airport pickup, a private chef, experiences, décor and food.
  • The AI offers the right add on at the right moment, one tap to buy, over WhatsApp.
Nightly rate, Oct to NovFestival aware
Diwali, +38%
Auto adjusted rateDemand event detected
Upselling engine

Every booking hides hidden revenue.

The AI identifies the perfect moment in the guest journey to offer the right add-on - automatically, over WhatsApp, one tap to buy.

Early check-inOffered 24 h before arrival when the room is ready.
+₹800 avg
Late check-outSent the morning of departure. Guests love the flexibility.
+₹600 avg
Private chef / F&BDinner, breakfast or BBQ packages surfaced mid-stay.
+₹2,400 avg
Experiences & activitiesCurated local experiences added to the booking in one tap.
+₹1,800 avg
Airport transferOffered at booking confirmation, eliminates last-mile friction.
+₹1,200 avg
How it works
1
Guest books

The moment a booking is confirmed, the engine starts profiling the stay - type, duration, guest history.

2
AI picks the moment

The right offer is timed to the guest's emotional peak - at confirmation, day before arrival, or mid-stay.

3
WhatsApp message sent

A personalised, conversational offer lands on WhatsApp. One tap to add, one tap to pay via UPI.

4
Revenue logged

Add-on revenue is tracked per property, per guest, per upsell type - visible in your dashboard.

AI agents working for you

You are the operator. The AI is your night shift.

Every agent has a dial. Start with suggestions, then graduate to fully autonomous as you build trust. You are never out of control.

Draft

The agent prepares the reply, the quote, the invoice, and you approve it with one click. Full control, almost none of the effort.

Drafts a reply in your brand voice
Waits for your one click approval
Executes only once you approve
Escalates sensitive topics to you
Guest messagingPricing and occupancyLead nurtureReview responsesUpsellsChannel optimisationPayment reconciliationFraud protectionCompliance filing
One platform, nothing missed

Everything else you would otherwise stitch together.

Full feature parity with the global leader, rebuilt India native. The complete operating system, not a wedge.

Leads and marketing

Capture from Instagram, WhatsApp, website and referrals into one funnel. Comment auto reply, nurture sequences, campaigns and source attribution.

Operations and tasks

Cleaning and turnover tasks generated automatically from your calendar, assigned to staff and vendors. Maintenance, guest requests and smart lock check in.

Owner management

An owner portal with live revenue and occupancy, statements generated automatically, payouts and commission splits, plus revenue dip alerts.

Data and analytics

Live occupancy, ADR, RevPAR, conversion and channel mix. Funnel and marketing ROI. Ask anything in plain English or Hindi.

Reviews and reputation

Reviews from every channel in one place. Requested automatically at peak happiness, responses drafted by AI, negatives turned into fix tasks.

Trust and safety

Guest verification and screening, damage and liability cover via partners, travel protection at booking, and AI fraud detection on every payment.

Guest experience app

Self service check in, digital keys and access codes, in stay support, a house manual, local recommendations and one tap service requests.

Direct bookings

Your own booking website and engine to cut OTA commissions, plus an operator mobile app to run everything from your pocket.

Open platform

Open API, webhooks and an MCP server to connect your own AI, whether Claude, OpenAI or Gemini, with a marketplace for your favourite tools.

What we hold ourselves to
<2 min
Target median first response, across every channel
0%
Routine guest messages handled with zero staff touch
0 h
Form C and FRRO filed inside the legal window, every time
0
Double bookings attributable to our sync

Product targets from our design partner success gates. Measured, not marketed.

For large and multi brand operators

Run ten brands across ten cities from one hub.

StayVista, Lohono and SaffronStays class operators get a control room, with the security and reporting an enterprise expects.

A hub for many brands across many cities
Enterprise security, SSO and role based access
Custom analytics dashboards
A dedicated success manager
Full customisation through an open API
1:1 onboarding and migration, in your timezone
Simple pricing

Start free. Pay as you grow.

No contracts. No surprises. Cancel any time.

Starter
Free

1 property. See mehman work before you commit.

  • 1 property
  • WhatsApp inbox + 1 OTA
  • AI reply suggestions (approve before send)
  • Guest profile & booking log
  • Manual payment links
  • OTA channel sync
  • Automated GST invoices
  • FRRO / Form C compliance
  • Upsell engine
Start for free
Portfolio
Custom

For multi-property operators and brands.

  • Everything in Growth
  • Per-property or portfolio pricing
  • Owner portal & revenue dashboard
  • Experience bookings & upsells
  • Custom OTA markups & content
  • Dedicated success manager + APIs
Talk to us

Prices are indicative, set your own. Full details and onboarding during sign-up. Contact us at founders@mehman.io

मेहमान

One platform. Every channel. Built for India.

See मेहमान run your guest comms, your calendar, your compliance and your payments, live, on your own properties.